We welcome all of your call to our main office at (865) 435-1933 whether it’s for an appointment or anything you may have a question about. We try to answer all calls in a timely manner, but on some of our busier days that becomes difficult. We ask that you are patient with us and know that we are making every effort to get to your call as soon as possible. We’ve included some ideas that we think may make contacting us easier:
- Our office is open Monday- Friday from 8 a.m. until 5 p.m. and on Saturdays from 9 a.m. until 12 p.m.
- It might be more difficult to contact our office on Monday since this is typically one of our busier days.
- Please allow us 24 hours to respond to your intial call before calling back again.
Our physicians are available by phone after office hours and on weekends for emergencies. You may reach the physician on call by calling Methodist Medical Center at 865-835-1000 and asking for the physician on call to be paged. The physician on call will not call in pain medications, tranquilizers, or prescription strength cough medications after hours or on weekends. In order to be available to our patients in the office, the physicians do not see patients in the emergency department and do not manage patients who have been admitted to the hospital.